Orders over $100 - Free Expedited Shipping
We offer free expedited shipping for orders over $100 to Canada and the United States. Some exceptions may apply.
Orders under $100 - $9.95
Orders under $100 will be charged a flat rate shipping fee of $9.95.
International Shipping (Outside North America)
We offer shipping to the following countries: Canada and the United States
At this time, we do not ship outside of North America.
All orders are processed within 1 to 3 business days. Most orders should arrive within 2-7 business days after purchase. You will receive an email notification when your order has shipped with tracking information.
We are not responsible for additional charges or delays that arise because of addresses being entered incorrectly.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
To track your order, input your tracking number at the link below:
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus any original shipping costs.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.