Wholesale requests
For wholesale inquiries please send an email request to info@beyondbathingswimwear.com
Returns for online customers
We happily accept returns on your items! Everything must be in original condition (unused, unworn, and unaltered) for either a refund, exchange, or store credit.
Once you initiate a return, we will provide you with a pre-paid shipping label. We can only process a refund back to the original payment method and we charge a returns processing fee of $8.00 per return order and we do not refund any original shipping fees.
All return requests must be made within 30 days after the date of delivery. The refund, store credit, or exchange will be processed within 14 business days from the date of the returned package.
Items that are purchased on sale are final sale. They cannot be returned or exchanged, and no exceptions will be made for any fit or sizing issues.
Bundle & Save items are not deemed 'on sale' and can be returned or exchanged.
We can only process a refund back to the original payment method. We do not refund any original shipping fees.
If you are needing to begin your return, please reach out to us at info@beyondbathingswimwear.com
Do I have to pay for a return or exchange shipping label?
Once you initiate a return, we will provide you with a pre-paid shipping label. We can only process a refund back to the original payment method and we charge a returns processing fee of $8 per return order and we do not refund any shipping fees.
We unfortunately cannot refund any shipping fees from the United States. However, if you are exchanging your item, we will waive outbound shipping fees for your new product.
Unfortunately, we cannot refund any original shipping costs from when you placed your order.
What is your returns processing fee?
The returns processing fee helps to cover in part the cost of the shipping label that we provide to send your order back to our receiving team.
Orders returned for a refund will incur the returns processing fee -- exchanges & orders returned for store credit do not.
Returns from the U.S. will not incur a returns processing fee as we cannot provide a pre-paid return shipping label.
Can I use my own label to process a return?
The returns processing fee helps to cover in part the cost of the shipping label that we provide to send your order back to our receiving team.
If you would like to provide your own shipping label, please reach out to our customer service team to review the returns processing fee for you.
How do I start a return or exchange?
Please reach out to us at info@beyondbathingswimwear.com with your return/exchange inquiry and we will start the process for you.
We accept returns on items placed using a discount code.
These items must be in original condition (unused, unworn, and unaltered) for either a refund, exchange, or store credit. Once you initiate a return, we will provide you with a pre-paid shipping label. All return requests must be made within 30 days after the date of delivery. The refund, store credit, or exchange will be processed within 14 business days from the date of the returned package. We can only process a refund back to the original payment method. We do not refund any original shipping fees. If you are needing to begin your return, please reach out to us at info@beyondbathingswimwear.com